Tenant maintenance triage
Tenant texts a request, gets a structured form, Auto-categorizes urgency (emergency / urgent / standard), routes to the right vendor, and updates the tenant on ETA. You wake up to a clean queue, not chaos.
Built for property managers
Tenant calls at 11pm. Maintenance request triaged at 11:01.
After-hours requests handled, the right vendor dispatched, and your owners get a clean weekly report - without anyone on your team picking up the phone. Built for managers running 50 to 500 units.
11 maintenance requests routed overnight.
Every owner had their report by 7am.
Every owner had their report by 7am.
The property mgmt reality check
The work isn't the buildings. It's the inbound noise.
68%
of tenant turnover ties back to slow maintenance response
Every move-out is $2-4k in turnover costs. Faster triage doesn't just save sleep - it saves doors.
14 hrs
per week your team spends on owner reporting
Pulling numbers from PM software, formatting PDFs, sending one-by-one. All of it can run on a schedule.
3 in 5
after-hours calls don't actually need a human right then
Most are status checks, lockouts that can wait, or vendor questions. Triage them, route the rest.
What we build for property mgmt
Three systems, tuned for managing real California units.
Each one ships in under 3 weeks. Run them solo or together for the compound effect.
Vendor dispatch & SLA tracking
Job goes out to your preferred vendor with full context. SLA timers track response. Auto-escalate if a vendor goes dark. Owner sees the full chain in their portal - no more "what's happening with unit 4B?" emails.
Owner reports on autopilot
Weekly or monthly report per owner: occupancy, requests handled, expenses, upcoming renewals. Generated, branded, and delivered automatically. The 14 hours your team spends on this disappear.
Property mgmt numbers
See what slow tenant response costs you in turnover.
Pre-filled with mid-size PM averages (50-200 unit portfolios). Tweak to match.
Make tenant calls quiet, owner reports automatic, doors stickier.
Book a free 15-min call. We'll show you exactly where the inbound noise is, and what handing it off to a system would unlock for your team.