Text-first intake
Customer texts your shop number. AI qualifies the job (oil change / brakes / check engine / estimate), offers booking slots, and confirms. Service writer gets a clean, ready-to-schedule appointment instead of a ringing phone.
Built for auto repair shops
The shop phone rings. Nobody in the bay can grab it.
Independent shops miss 62 percent of incoming calls on an average day. Meanwhile 9 out of 10 customers would rather text than call anyway. Our systems give them both: reliable text intake and 24/7 live answering.
Brake inspection booked at 10:38pm.
Driver had a 4am commute. Got in first thing.
Driver had a 4am commute. Got in first thing.
The auto repair reality check
Your customers want to text. Your phone wants to ring. Something has to give.
62%
of calls to independent shops go unanswered
Service writer is on another line. Bay is loud. Lunch break. Phone rings, goes to voicemail, customer tries the next shop. Happens all day, every day.
- R.O. Writer auto-repair customer research
90%
of customers prefer text over phone for business
They don't want to sit on hold. They don't want to leave a voicemail. They want to type two sentences and get a reply. Shops that offer text get more bookings. Full stop.
- R.O. Writer, PartsTech State of General Auto Repair Shops
18% → 3%
drop in no-shows with automated reminders
One documented shop dropped no-shows from 18 percent to 3 percent within the first month of automated SMS reminders. At 98 percent SMS open rates, the math is obvious.
- Broadly no-show reduction study
What we build for auto repair shops
Three systems, built for independent shops.
Each one ships in under 3 weeks. Run them solo or together for the compound effect.
Reminder and confirmation automation
Two-day, day-of, and vehicle-ready texts send themselves. No-show rate drops. Customers show up on time, pick up on time, and leave happy.
Review request at the perfect moment
When the customer picks up their car and it runs great, that's the moment to ask. Automatic review request the same afternoon. Star rating climbs, new customers find you.
Auto repair numbers
See what 62% missed calls is really costing.
Pre-filled with independent-shop averages. Tweak to match your reality.
Stop losing bookings to the next shop's voicemail.
Book a free 15-min call. We will show you which calls and texts you are missing and what fixing it would do for your numbers.