After-hours emergency routing
Voice agent answers every call 24/7, qualifies the emergency (burst pipe / clog / water heater / leak), routes the urgent ones to the on-call tech, books the rest into tomorrow's first slot.
Built for plumbing contractors
A pipe burst at 11pm. The first shop to answer wins it.
Plumbing emergencies don't wait for office hours. Neither should your intake. Every after-hours call captured, qualified, and dispatched automatically, even when the whole crew is on a job.
8 emergency calls captured last month.
Zero voicemails. All booked.
Zero voicemails. All booked.
The plumbing reality check
Most shops are losing $50K+ a year to the phone, and they don't even know it.
28%
of incoming plumbing calls go unanswered on average
CallRail data shows home-services missed-call rates sit at 27 to 28 percent industry-wide. Every missed call is a homeowner calling the next listing.
- Invoca / CallRail
85%
of callers who hit voicemail never call back
They don't leave a message. They don't try again tomorrow. They Google the next plumber and book with them. You had them for one ring.
- GetNextPhone 2025 plumbing answering service report
$50K-$125K
a year in revenue walks out the door this way
Average plumbing shop loses mid-five-figures annually to unanswered calls. Emergency calls alone average $450 per job. Eight to twelve come in after hours every week.
- Suzee AI, Plumbing & Mechanical magazine
What we build for plumbing shops
Three systems, dialed in for the trade.
Each one ships in under 3 weeks. Run them solo or together for the compound effect.
Instant text-back on missed calls
If a call goes to voicemail, the caller gets a text within 15 seconds: 'Hey, we saw you called. Quick question: is this an emergency?' You recover 20 to 30 percent of missed calls that would have bounced to a competitor.
Post-service recall automation
Auto-text every customer 12 months after service. Pre-filled link to book next year's inspection. Turn one job into two, three, five over the lifetime of the relationship.
Plumbing numbers
See exactly what missed calls are costing your shop.
Pre-filled with plumbing industry averages. Tweak to match your reality.
Stop losing after-hours emergencies.
Book a free 15-min call. We will show you which calls you are missing and what fixing it would do for your numbers.